Frequently asked questions
Your questions answered.
Find information about orders, delivery, card readers, compatibility, photo printing and the X10 PRO. If your question is not covered, contact us.
Ordering, delivery and returns
The practical side of ordering from IMPÓSABLE.
We ship to the Netherlands and Belgium from our warehouse in the Netherlands. Orders of €75.00 or more ship free. Delivery usually takes 2–4 working days after dispatch and you receive a track & trace code as soon as your parcel is on its way. Full details on shipping & returns.
Yes. You have 14 days to change your mind from the moment you receive your order. Register your return via the contact page; shipping & returns explains exactly how it works. One exception: made-to-order items such as photo prints cannot be returned, because they are produced specifically for you.
You complete your payment on the secure payment page of our payment provider PAY. The available methods are shown during checkout. Nothing is charged until you complete the payment yourself.
Via track order using your order number and email address, or in your account if you created one. We also email you at every status change.
All IMPÓSABLE products come with a two-year legal warranty covering manufacturing defects. If something goes wrong, contact us via the contact page and we will sort it out — repair, replacement or refund.
Yes. Besides our own shop, IMPÓSABLE is available through photography retailers; you can find them on the dealer page. If you are a buyer or distributor yourself, business at IMPÓSABLE explains how to get in touch.
Products, card readers and compatibility
Questions about what fits your camera and your workflow.
That depends on the cards your camera uses and on the port on your computer, phone or tablet. Every product page lists exactly which card formats and connectors are supported, so you can check before you order. If you are unsure, ask us and we will help you work it out.
No, the card readers in our range are plug and play. Which operating systems are supported is listed per product in the specifications on the product page.
UHS-II is a faster SD interface with an extra row of contacts on the card. A UHS-II card still works in a UHS-I reader, but falls back to UHS-I speed. To actually reach the higher speed, both the card and the reader have to support UHS-II.
They are two formats of the same standard, with a different physical size and a different number of lanes. Type A is smaller and is used in certain mirrorless cameras; Type B is larger and sits in many professional bodies. They are not interchangeable: a Type B slot will not take a Type A card and vice versa. Each reader lists which of the two it supports.
A transfer is never faster than the slowest link in the chain. That can be the memory card, the reader, the USB port on your computer or the drive you are copying to. The speed listed with a product is the maximum bandwidth of the interface — what you get in practice depends on your whole setup. We would rather you know that than quote a prettier number.
That depends on the model. Some readers only have USB-C, others have several connectors. The compatibility and connections section on the product page lists which devices are supported.
Photo printing
Having your photos printed through IMPÓSABLE.
You upload your photos, pick the size and finish per photo, check the crop and check out through the regular cart. The price per print drops the more you order. Everything is explained on the photo printing page.
Yes. The service works with the files you upload, wherever they came from. You do not need an IMPÓSABLE camera to use it.
Photo prints are made specifically for you and are therefore not covered by the right of withdrawal. That is why we ask you to confirm your order explicitly at checkout, after you have checked the crops. If something is wrong with the print itself, contact us and we will put it right.
The X10 PRO
Questions about our digital camera without a preview screen.
Because without a screen you shoot differently. There is nothing to check and nothing to approve: you frame through the optical viewfinder, press the shutter and move on. You look at your photos later on your phone or computer via the Micro SD card. A small display shows only your frame count and battery — never the photo itself.
Through the Micro SD card, on your phone or computer. You can also connect the camera with a USB-C cable; it then shows up as storage. If you want prints, you can upload the files straight to the photo printing service.
The camera, a USB-C charging cable, a free 4GB Micro SD card (pre-installed in the slot) and a quick start guide. You can swap in any standard Micro SD card at any time — one card per trip works like a roll of film.
You pick one of eight creative looks on the camera before you take the shot. The filter is baked into the photo: there is no undo and no editing afterwards.
Indoors, at night and at parties — wherever the light is low. The xenon flash is a real burst of light, not a fading LED. One switch turns it on or off; it recycles in about three seconds between shots.
The same anticipation of looking back later, without the waste. There is no film to buy, no print to scan and no single-use plastic: your photos are digital files, the battery recharges and the camera lasts for years. It costs more than a single disposable up front, but without film and developing costs you are ahead after a handful of occasions.
Camp Snap and Phomo, like IMPÓSABLE, make screen-free digital cameras — we share the concept. The X10 PRO stands out with a xenon flash, eight pre-chosen filters, swappable Micro SD storage and ten colors. We lay out the considerations as a Camp Snap alternative and a Phomo alternative.
Can't find your question? Ask it via the contact page — we usually reply within one working day.